NEW DRESSES
Inspired by Modern Romance
Bridal styles that feel fresh, elegant, and effortlessly beautiful.
Thoughtfully Selected
Thoughtfully chosen accessories and gowns that make every moment feel special.
For Every Bridal Moment
From "yes" to "I do," we're here for every step of the journey
Complete the Look
Frequently asked questions
What is the return policy?
Return Policy
We want you to love your purchase. If you are not completely satisfied, eligible items may be returned within 10 days of the delivery date for store credit only.
Return Requirements
To qualify for a return, items must:
- Be returned within 10 days of purchase.
- Be in their original, unworn, unwashed, and unaltered condition.
- Have all original tags attached.
- Have the original security loop intact and attached.
- Be free of stains, odors, pet hair, makeup, deodorant marks, or any other signs of wear.
Non-Returnable Items
We reserve the right to refuse any return that does not meet the above requirements. Please note all sale items are final sale.
Store Credit
Approved returns will be issued as store credit only. No refunds will be provided to the original form of payment.
If you have any questions regarding a return, please contact our team before bringing or shipping your item back.
Please note: Any item returned without its original tags and security loop attached will not be eligible for store credit and will be returned to the customer.
Do you offer exchanges?
Exchange Policy
We are happy to offer exchanges on eligible items within 10 days of the delivery date.
Exchange Requirements
To qualify for an exchange, items must:
- Be requested within 10 days of the delivery date.
- Be in their original, unworn, unwashed, and unaltered condition.
- Have all original tags attached.
- Have the original security loop intact and attached.
- Be free of stains, odors, makeup, deodorant marks, pet hair, or any other signs of wear.
Shipping
Customers are responsible for all shipping costs associated with returning an item for exchange. We recommend using a trackable shipping method, as we are not responsible for packages lost or damaged in transit.
Exchange Approval
All exchanges are subject to inspection upon receipt. Items that do not meet our exchange requirements may be denied and returned to the customer at their expense.
If you would like to request an exchange, please contact us within 10 days of receiving your order to begin the process at info@irisinivory.com
When will I get my order?
We will work quickly to ship your order as soon as possible. Please allow up to 3 business days for your order to process. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. All orders over $100 qualify for free shipping.
Check out our Pop-Up this Summer
The Ivory Concept Bridal Boutique in Malvern, PA . Dates announced on Social Media @irisinivory